Advantages of our Managed IT Services
- 24/7/365 Network Monitoring: Guaranteed round-the-clock network protection by using sophisticated network monitoring tools.
- Comprehensive Reporting: We are capable of offering a complete view of your infrastructure, which allows us to keep track of everything that happens in your company.
- Improved Security: We keep track of all changes on the network from rouge devices, user account logins, random devices and random application installations.
- Cost Effective: An unplanned repair services can be a huge cost burden on small businesses. We succeed in controlling such costs by proving fixed monthly costs which cover all kinds of repairs and service costs on a contractual basis.
Types of Managed Services
- Scheduled Maintenance: We schedule maintenance of the organizations’ networks on a weekly or monthly basis according to the Service Level Agreements.
- Centralized Management: We are partners with a vendor that provides a powerful console capable of handling complex networks. They also provide patch management solution, service desk, remote monitoring and security solutions to multiple clients using centralized controls.
- Remote Support: We provide remote assistance that will help your organizations systems. Instead of paying a full time employee on staff, for a fraction of the cost we have the technology to aid in remotely trouble-shooting technical problems.
- Proactive Support: We integrate comprehensive and regular preventative maintenance systems in order to stay ahead of any issues related to Servers , desktops, Devices and Networks. They are a powerful medium through which both the reliability and stability of the organization’s IT assets are ensured.
- Monitoring: We have customized and real-time monitoring solutions for any network device, website, application, or server of an organization. It is capable of delivering 24x7x365 network monitoring to guarantee optimum uptime for your business.
- Managed Backups: We have state of the art backup vendors to provide disaster recovery and business continuity. This is your lifeline and cheap software and backup solutions is not in our vocabulary.
- Simplified Billing: We have a cost effect ticketing and billing management system to handle tasks like Ticketing, invoicing, payments, tracking, and budgeting which keeps the costs of our services down.
Let White Knight IT rescue your network today. Contact us so we can be your ongoing Jacksonville Florida IT Management Partner.